This Privacy Policy applies to RentiHome, operated by TABB LLC, a limited liability company registered in the United States ("we," "us," or "our"). We operate the website rentihome.com and provide furnished apartment rental services in Barranquilla, Colombia.
For the purposes of applicable data protection law, TABB LLC is the data controller responsible for your personal data.
Contact: tabbllc@outlook.com · WhatsApp: +57 318 101 6087
| Data | When Collected | Required? |
|---|---|---|
| Full name | Booking form | Yes |
| Email address | Booking form | Yes |
| Phone number | Booking form | Optional |
| WhatsApp number | Booking form | Optional |
| Travel dates | Booking form | Yes |
| Message / special requests | Booking form / WhatsApp | Optional |
| Payment information | Stripe checkout (not stored by us) | Yes |
| Data | Source | Purpose |
|---|---|---|
| IP address | Server logs / Netlify | Security, fraud prevention |
| Browser type & version | Server logs | Technical compatibility |
| Pages visited & timestamps | Server logs | Site improvement |
| Referring URL | Server logs | Understanding traffic sources |
| Country / approximate location | IP geolocation (ipapi.co) | Language auto-detection |
| Language preference | localStorage on your device | Remembering your language choice |
| Purpose | Legal Basis |
|---|---|
| Processing your booking and managing your stay | Performance of a contract |
| Sending booking confirmation, check-in details, and receipts | Performance of a contract |
| Communicating about your reservation via email or WhatsApp | Performance of a contract |
| Processing refunds or resolving disputes | Legal obligation / legitimate interest |
| Fraud prevention and security | Legitimate interest |
| Language auto-detection (IP lookup) | Legitimate interest (improving user experience) |
| Compliance with tax and legal obligations | Legal obligation |
| Sending future offers or promotions (only with consent) | Consent (opt-in only) |
We use your personal data strictly for the purposes described above. Specifically:
We will never sell, rent, or trade your personal data to any third party for marketing purposes.
We share your data only with the following trusted third parties, and only to the extent necessary:
| Third Party | Purpose | Location | Privacy Policy |
|---|---|---|---|
| Stripe, Inc. | Payment processing | USA | stripe.com/privacy |
| Supabase, Inc. | Database (booking records) | USA | supabase.com/privacy |
| Netlify, Inc. | Website hosting & server functions | USA | netlify.com/privacy |
| Resend, Inc. | Transactional email delivery | USA | resend.com/privacy |
| Twilio / WhatsApp | Host notification messages | USA | twilio.com/privacy |
| ipapi.co | IP-based country detection (language) | EU | ipapi.co/privacy |
| Google Fonts | Typography (fonts loaded from Google CDN) | USA | policies.google.com/privacy |
We may also disclose your data if required by law, court order, or government authority, or to protect the rights, property, or safety of RentiHome, our guests, or others.
| Data Type | Retention Period | Reason |
|---|---|---|
| Booking records (name, email, dates, total) | 7 years | Colombian and US tax/accounting requirements |
| Payment records | 7 years | Legal and financial compliance |
| Guest communications (email/WhatsApp) | 2 years after stay | Dispute resolution |
| Server logs (IP, browser) | 90 days | Security monitoring |
| Language preference (localStorage) | Until you clear browser data | User experience |
| Marketing consent records | Until withdrawn + 3 years | Proof of consent |
After retention periods expire, data is securely deleted or anonymized.
We implement appropriate technical and organizational measures to protect your personal data:
No method of data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach affecting your rights, we will notify you as required by applicable law.
Our use of cookies is minimal. Please see our Cookie Policy for full details. In summary:
localStorage on your device to remember your language preference (EN/ES). This is not a cookie and does not track yousessionStorage briefly to pass booking data between pages. This is cleared when you close your browser tabDepending on your location, you have the following rights regarding your personal data:
To exercise any of these rights, contact us at tabbllc@outlook.com. We will respond within 30 days. We may need to verify your identity before processing your request.
If you are in the EU/EEA and believe we have violated your data protection rights, you have the right to lodge a complaint with your local supervisory authority. If you are in Colombia, you may file a complaint with the Superintendencia de Industria y Comercio (SIC) at sic.gov.co.
RentiHome does not knowingly collect personal data from individuals under the age of 18. Our services are intended for adults only. If you believe a minor has provided us with personal data, please contact us immediately and we will delete it.
As a US-based company operating a service in Colombia, your data may be transferred to and processed in the United States and other countries. Our service providers (Stripe, Supabase, Netlify, Resend) are US-based companies.
For transfers from the EU/EEA, we rely on Standard Contractual Clauses (SCCs) adopted by our service providers or other appropriate safeguards. For transfers involving Colombian personal data, we comply with Colombian Law 1581 requirements for international transfers.
For any privacy-related questions, requests, or complaints, please contact us:
We may update this Privacy Policy from time to time. Material changes will be communicated via email to guests who have made bookings. The current version is always available at rentihome.com/legal/privacy-policy.html.